Terms & Conditions

 We request that You read the following terms and conditions prior to using any online form to ensure that You are satisfied with the service We can offer You. If, after reading Our terms and conditions, You do not agree with the content then We request that You do not use Our service

1. Definitions

“Terms” means these terms and conditions;

“Users” means the users of the Website collectively;

“User Information” means the details provided by You on any application via the Website;

“We/Us/Our” means Gemini Tech Ltd

“Website” means the Website “www.tax-rebate,online” or any subsequent URL which may replace it which is used to access Our form;

“You/Your/Customer” means a user of the Website.

“Service” means the process in which Gemini Tech Ltd refers your enquiry to a Tax Rebate Allowance claim service provider.

“Provider” means the third party company who may provide You with a Tax Rebate Allowance claim service

About us

Gemini Tech Ltd, registered in the UK. Registered office address:  Building 220 Wharfedale Road Winnersh Wokingham RG41 5TP

Our Services

 “www.tax-rebate.online” is owned and operated by Gemini Tech Ltd

We are not a provider or advisor forTax Rebate Allowance claim services and therefore We will not provide solutions or advice directly to You; We provide an online referral service, We will introduce You to Providers of Tax Rebate Allowance claim services. By submitting an enquiry through Our Website You will be giving Your consent for Gemini Tech Ltd to pass your details to one of the Tax Rebate Allowance claim service providers on Our panel. We will present Your enquiry in real time to one or more of Our Providers. It is important to understand that We may be paid a fee by the Provider for introducing You to them. You will have a 14 day cooling off period within which time  you can cancel any claim submitted from the date of submission. You should read their conditions carefully and make a responsible decision on whether You believe this service is right for You. If You have any questions or are unsure You should contact us before completing any service / form.. There is no guarantee that you are eligible for Tax Rebate Allowance tax rebate. We also have no control over the HMRC response. The Provider will send email confirmation of your claim before sending your claim to HMRC.The Provider can refuse to process claims where they have reason to believe that information provided is not correct without notice.We have an agreed fee structure with our Providers , they will process claims on a No Win / No Fee basis and deduct 36% (subject to a minimum of £25) from all successful claims and send the balance to the user by post.

Information accuracy

Information provided by You must always be true and accurate, as misleading information will be regarded as a breach of Our terms and is likely to breach any agreement You have entered into with a Provider.

Information about You (including Your visits to the Website)

We will only process information about You in accordance with the privacy policy. When You use Our website and form You consent to us processing Your personal information and therefore warrant that all information/data provided by You is accurate and correct.

Communication

The Provider will deal with all communications via email only, ensuring both parties have a written record of all correspondence. There is no Telephone support for this service

Intellectual property rights

The copyright and material on this website & form is owned by Gemin Tech Ltd and is protected by the copyright and trademark laws of the United Kingdom. You are permitted to copy any such information for Your own personal use but may not republish, store or reproduce any such information in any manner, including but not limited to electronic reproduction, without the prior written consent of Gemini Tech limited. Any unauthorised downloading, retransmission, or other copying or modification of any of the contents of this form may be in breach of statutory or common law rights which could be the subject of legal action. Gemini Tech Limited disclaims all liability which may result from any unauthorised reproduction or use of the information on this form.

Your Obligations

4.1 You agree to cooperate with us so that we can provide the Services in accordance with our obligations.

4.2 You agree to provide the information that we ask for promptly and to make sure that this information is true, accurate, correct and complete, including taking all the necessary steps to get this information from other sources if required.

4.6 You accept that you may have to pay back any money received where the claim was based on incorrect information provided by you. If that happens, you will have no right to claim back any money from Gemini Tech  Ltd or Provider including our fee, unless we have made an error too.

Liability

We cannot guarantee that the Provider will provide you the service. This may be as a result, directly or indirectly, of a systems problem, issues which are unforeseeable or outside of Our control or that of the Providers, or because information has been provided incorrectly

By submitting a Tax Rebate Claim , Gemini Tech Ltd + the Provider are not liable for any Tax Liabilities arising out of the Claim Submission. The Client is always solely responsible for all his / her  Tax liabilities. The Provider is limited to Tax Rebate Services only unless a separate written agreement is entered into by both parties for any other tax services eg self assessment. Accordingly, We shall not be liable for any loss You may suffer unless We have been negligent or not acted in accordance with these Terms and Conditions or unless otherwise required by UK law. In the event that You do not use this form with reasonable care and in accordance with these terms and conditions or We discover or are notified that You are using this form fraudulently, We, and or, the Provider reserve the right to charge You for any reasonable costs that We may incur in taking action to stop You using the form and recover any monies owed as a result of Your activities.

We will not be liable to you for any delay or failure to perform our obligations under this engagement letter if the delay or failure is caused by circumstances outside our reasonable control. Exclusion of liability relating to the discovery of fraud etc.

Compliance

The form may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Form and its use. You agree not to upload or transmit through the form: any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive or of an obscene character.

Data Protection and Money Laundering

7.1 We are registered for Data Protection (no. ZA599159 )

7.2 Any personal data you provide to us will only be used to carry out our Services.

7.3 You agree to us storing this data in paper and/or electronic form. We will securely store all of your documents for 3 years in accordance with the retention policy guidelines, after this point they will be securely destroyed in accordance with the ISO BS EN 15713 standard of Secure Destruction of Confidential Waste. If you require your documents to be returned to you within this timeframe, please contact us.

Jurisdiction

The website & form is controlled and operated in the United Kingdom. These Terms and any non-contractual obligations arising out of or in connection with these Terms will be governed by the laws of England and Wales and You irrevocably agree to submit to the exclusive jurisdiction of the English courts.

Complaints

While we always try to offer the best possible customer service , in cases where we have not met your expectations then please  send complaints to email :  complaints@tax-rebate.online in the first instance we aim to reply same day or at the latest within 24 hours of any query. You may also send written letters to the registered address of the company.